Hello, we’d like our bathroom redone, about 8 m². Is spring possible?
Lead Desk
From hours to 2 minutes.
Every enquiry gets a personal reply, is qualified and lands with the right person. Even at night and on weekends.
Your inbox
Illustrative example
Hello Mr Brandt, thank you for the details on your 8 m² bathroom. Spring works. Two quick questions: is it a full renovation, and where is the property?
Max, digital assistant at Müller HaustechnikHot lead · full renovation · Göttingen · springTo Anna with a summary: call on Monday. Saved in your CRM.
Replied in 1:12
Try it
How long does an enquiry wait?
Your inbox today
63 h
With the Lead Desk
under 2 min
Whoever answers first usually wins the customer. Office hours assumed: Monday to Friday, 8:00 to 17:00.
Your criteria
Hot leads first.
Switch your criteria on and off and watch the enquiries re-sort. Hot ones go straight to the right person, with a summary.
Hot 1
- Bathroom, full renovation, 8 m²Göttingen · spring
To Anna, now
Warm 3
- New kitchenKassel · sometime next year
- The heating makes noisesGöttingen · this week
- Office refit, 400 m²Hanover · in 2 months
In your CRM for later
Cold 1
- What do you charge?300 km away · no date
Polite reply, closed
All nine features
- Every enquiry captured From your web form and email, in one place. Duplicates merged, spam filtered.
- A personal reply in under 2 minutes From your own email address, in the customer’s language (German, English, Arabic). It refers to the actual request, never a generic “Thank you for your message”.
- Qualified with 2–3 smart questions Need, scope, timeline, location. Never an interrogation.
- Sorted hot, warm or cold With the reason, by your own criteria.
- Hot leads to the right person, at once With a summary and a suggested next step. The customer can book a meeting directly.
- Everything in your CRM Contact, summary, rating, source and the full conversation, automatically.
- Gone quiet? Two friendly reminders Then the enquiry is closed cleanly.
- No quote forgotten Follow-ups on quotes are drafted for you and only sent once you approve them with one click.
- Daily digest and weekly report Response time, qualified enquiries, meetings booked and pipeline value.
Your OK
Nothing goes out without you.
Quote follow-ups and anything involving money wait for your OK. Try it:
- Replies come from your own address
- Your team replies? The AI steps back.
- Anything involving money needs your OK
Approval queue1 waiting
Hello Mr Brandt, did our quote for your bathroom arrive? I’m happy to arrange a short call to go through it.
Max, digital assistant at Müller HaustechnikSent from your address. Skipped. Nothing was sent.
What you see
Your Monday report.
What each one tells you
- Hot lead, instantly A push with a summary and a suggested next step.
- Your approval queue Quote follow-ups and anything involving money wait for you: approve, edit or skip with one click.
- Daily digest New enquiries, hot leads and meetings booked.
- Weekly report Response time, qualified enquiries, meetings booked and pipeline value.
Weekly reportIllustrative example
- Response time
9 h2 min- Qualified enquiries
- 14
- Meetings booked
- 6
- Pipeline value
- €38,000
Does it pay off?
A few orders cover it.
4 extra orders a year pay for the whole first year, setup included.
That’s one every 3 months.That’s about 1 a month. From the second year: 2 a year.
Example calculation: your order value against the setup and 12 monthly fees. Count only orders you’d otherwise lose to slow replies.
Clear price.
Setup
€3,500
one-time
What’s included
Inbox and form connection, qualification questions and rating criteria, CRM setup, routing rules, testing and handover.
Running
€390
a month
What’s included
Operation, monitoring, adjustments and reports.
Hire more than one
- −10% on the setup for two AI employees
- −15% on the setup for three or more
Pairs well with
No VAT is charged: Mosaik Automations is a small business under § 19 of the German VAT Act (UStG).
Good to know.
We already reply quickly.
Let’s measure it together: how long does an enquiry sent on Friday at 18:00 wait? And on average across a whole month?
Won’t the AI write strangely?
See the example above; in the free call we show you a live one. It writes like your best employee: personal, fast, to the point. Anything involving money is approved by a person first.
What doesn’t it do?
- No prices, quotes or discounts
- No negotiating
- No advice
- For insurance brokers: no product recommendations. It qualifies and books the meeting with you.
- No cold outreach: it only replies to people who contacted you first
These stay with your team.
What happens when my team replies?
The AI steps back as soon as someone from your team answers. Replies always come from your own address, so nothing changes for the customer.
Does it say it’s an AI?
Yes. Every reply is signed as a digital assistant, for example “Max, digital assistant at Müller Haustechnik”. That’s legally required and builds trust. It writes like your best employee: personal, fast, to the point.
What about data protection?
Data protection is part of the setup, including a data processing agreement.
We already have a CRM.
Good: the Lead Desk fills it. Nothing gets replaced.
Isn’t it too expensive?
Average order value × the orders you lose to slow replies. One extra order a quarter usually pays for the whole year.
Your people do the work. AI does the busywork.
See how fast it answers.
Free call: we look at your enquiries and response times and show what the Lead Desk would take over.